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New Ticket System To Launch June 4th

Georgia 811 is migrating from its existing system called EDEN, to a new notification system, GeoCall. This new system has many advantages over EDEN and will help us provide greater service in the future.

GeoCall is used by twelve other states’ 811 Contact Centers, including surrounding states such as Tennessee, Alabama and South Carolina. As we migrate to the new system, we are also becoming a member of a partnership with these states which will allow us to share resources and expertise.

Deployment Date: June 4 2020

Click here for all information and news related to the migration to the new Georgia 811 ticket system.