Extraordinary Circumstances Declared

Duluth, GA – September 3, 2019 – Please be advised the following Georgia 811 members have invoked the use of Positive Response Code 3J (Extraordinary Circumstances) across their service area/areas effective immediately. Last updated on 9/5/2019 at 3:30pm. CenturyLink (LEV3 – For All GA Counties) effective Tuesday, September 3, 2019 at 12:00pm until Thursday, September […]

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Georgia 811 To Observe Labor Day

Duluth, GA- August 26, 2019 – Georgia 811 offices will be closed in observance of Labor Day on Monday, September 2, 2019. During this time the contact center will be accepting locate requests for damages and emergencies only. Please plan your work accordingly. As a reminder, EDEN web entry is available 24/7. Web entry includes […]

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System Maintenance

Duluth, GA – August 1, 2019 – On Monday, August 5, 2019 Georgia 811 will be conducting system maintenance between 7:30pm and 9:30pm which will impact the Georgia 811 phone and chat systems. During this time you may be unable to reach Georgia 811 via all phone numbers and the chat system. All other systems […]

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EDEN System Maintenance

Duluth, GA – July 18, 2019 – Georgia 811 will be conducting EDEN system maintenance on Thursday, July 18, effective immediately until 4:00pm. During this time, all Georgia 811 EDEN services will be unavailable: including EDEN web entry, EDEN PRIS, EDEN Mobile App, and the call center will be unable to create and transmit locate […]

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Georgia 811 To Observe Independence Day

Duluth, GA- June 25, 2019 – Georgia 811 offices will be closed in observance of Independence Day on Thursday, July 4, 2019. During this time the contact center will be accepting locate requests for damages and emergencies only. Please plan your work accordingly. As a reminder, EDEN web entry is available 24/7. Web entry includes […]

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Georgia 811 To Observe Memorial Day

Duluth, GA – May 16, 2019 – Georgia 811 offices will be closed in observance of Memorial Day on Monday, May 27, 2019. During this time the contact center will be accepting locate requests for damages and emergencies only. Please plan your work accordingly. As a reminder, EDEN web entry is available 24/7. Web entry […]

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