Georgia 811 Ticket Size Policy
Edited September 27, 2004
The general rule is that on any one ticket a single locate may
not be longer than one (1) mile. If the worksite on a single
street will be longer than a mile, a second ticket must be
issued. Any worksite on a single street exceeding two (2)
miles requires that a third ticket will be issued, etc.
Additionally, the following rules will apply when determining the
number of tickets to be taken in individual circumstances:
1. You may not cross county lines on any one ticket. If
the work location is to cross a county line, the first ticket will
stop at the first county line and the second ticket will begin
across the county line.
Example: The excavation is to go ¾ mile south on both
sides of Main St. starting at Butler Road. The Brooks/Farmer
county line is ¼ mile south of the Main Street and Butler Road
intersection. The first ticket would be issued from Butler
Road going south on Main Street for ¼ mile on both sides of the
road to the Brooks county line. The second ticket would be
issued from the Farmer county line going south on Main Street for ½
mile on both sides of the road.
2. Unless the caller requests otherwise with different
instructions, any ticket being located within one (1) mile on a
given stretch of road will include all rights of way and adjoining
parallel easements (up to 200 feet in either direction along all
crossing streets)
3. If the work will be taking place on an individual piece of
property, a maximum of five (5) individual addresses (meaning five
individual buildings or lots) will be allowed per ticket. As
mentioned in Paragraph 1 above, if the work crosses a county line,
the number of tickets and the one (1) mile rule remains in
effect.
Specific Situations
Individual Addresses or Lots
- Individual addresses or lots are defined as being the entire
physical property including all adjoining rights of way.
Excavators may be more specific and limit what needs to be located
on a property, but they may not expand upon this definition.
Intersections
- An intersection locate begins at the center point of the
requested intersection and will be located 200 feet in all
directions in the right of way from the center point. If an
excavator requests additional footage to be located that exceeds
200 feet on one or more of the secondary streets, a second ticket
must be issued. The total distance end to end of the locate
request on that street must not exceed the one (1) mile limit or go
into another county as stated above.
Example 1 - Locate the intersection of Oak
St. and Elm St. In this case the locator will begin the
locate in the center of the intersection and locate 200 feet in all
directions.
Example 2 - From the intersection of Oak St.
and Elm St. locate 1300 feet east on Oak St. and 700 feet west on
Oak St. This is acceptable on one ticket. Therefore,
the locate will include 200 feet north on Elm St. and 200 feet
south on Elm St.
Example 3 - From the intersection of Oak St
and Elm St. locate 1300 feet east on Oak St and 700 feet west on
Oak St. In addition, locate 500 feet north on Elm St.
and 300 feet south on Elm St. This would require two
tickets. One ticket would describe the 1300 foot locate on
Oak St. and the other would describe the 800 foot locate on Elm
St.
Interstates
- An excavator may request up to one (1) mile along an
interstate when work will take place in the road or right of
way. The direction of traffic or travel must be specified in
the locate request, i.e. Northbound, Southbound, Eastbound,
Westbound, etc. Each directional lane is to be treated as an
individual road.
Example - Locate I-75 Northbound starting at
Mile Post 17 to Mile Post 18. If the excavator wants both
northbound and southbound located, two tickets would be
required.
1. Parallel Excavation - Parallel Excavation
(road shoulder, for example) is subject to this policy.
2. Medians - Medians may be requested in a
locate request.
3. Crossing an Interstate - When the
excavation is limited to crossing an interstate, only one locate
request is necessary and will cover all lanes.
4. Entrance and Exit Ramps - Ramps require
separate locate requests. An excavator may request utilities
be located on an entrance or exit ramp. If requested, this
can include up to 200 feet along the interstate at the beginning of
an exit ramp or up to 200 feet along the interstate at the end of
an entrance ramp.
Multi-Family Dwellings - Apartment Complexes, Condominium
Complexes, and Mobile Home Communities:
At an Apartment Complex, Condominium or a Mobile Home Community, a
maximum of five (5) buildings or other areas such as pool-area,
clubhouse, tennis-court, entrance, etc. may be included on one
location request. If the entire complex has no more than (5)
buildings or other areas, the excavator may request the entire
property.
Large Properties or Facilities such as Shopping Malls,
Airports, etc.:
If the excavator is excavating on a property that includes a large
amount of acreage, the Customer Service Representative (CSR) or web
ticket user will grid the location request based on the best
information available and suggest one or both of the following:
1. Request that the locator contact the excavator to
schedule a meeting so that the excavator can show the locator
exactly where the work is to be done.
2. Request that the excavator mark the route or boundary of
the proposed excavation by means of white paint, white stakes or
white flags.
Subdivisions & Unnamed Streets:
Entire subdivisions are not accepted even if the excavator states
that the streets are not yet named or the street signs have not
been posted. When this is the case, the person entering the ticket
must instruct the excavator that they need to assign names or
labels to the streets in question. This can be as simple as
Street A, Street B, Street C, etc. The locate request may
then be entered for each street. There should also be a note placed
in the remarks section of the location request that the excavator
assigned the street names or labels and will provide a map of the
area to the locators if necessary. The CSR or web ticket user
should ask the excavator for specific driving directions that will
be included in the remarks section and request that the locator and
excavator meet on site to ensure accuracy.
Nearest Cross Street:
The nearest cross street must be a street that the CSR or web
ticket user can find on the map. If the nearest cross street is
new, the street will not be in our database. In this case, the
person entering the ticket must obtain driving directions from the
nearest known cross street to the site of the excavation.
Final Notes:
1. The caller must provide enough information for the CSR
to determine where the excavation is taking place. In new
developments this may include driving directions if the nearest
cross street is also new. In addition, a contact number for the
excavator should be obtained whenever possible to assist the
locator.
2. Utilities Protection Center (dba Georgia 811) reserves
the right to make the final determination as to what is sufficient
information for the locate request. Please read the following
from the
Official Code of Georgia
(Annotated)
Title 25. Fire Protection and
Safety
Chapter 9. Blasting of Excavating
Near Utility Facilities
O.C.G.A. § 25-9-6 (2000)
§ 25-9-6. Prerequisites to blasting or excavating; marking
of sites
(a) (1) Describe the tract or parcel of land upon which the
blasting or excavation is to take place with sufficient
particularity, as defined by the policies developed and promulgated
by the utilities protection center, to enable the facility owner or
operator to ascertain the precise tract or parcel of land
involved;…
