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Extraordinary Circumstances Declared

Duluth, GA – March 17, 2020 – Please be advised the following Georgia 811 members have invoked the use of Positive Response Code 3J (Extraordinary Circumstances) across their service area/areas effective immediately.

Last updated on 6/1/2020 at 11:00am.

COVID-19 Related

  • Jackson EMC (JCK70, JCK71, JCK72, JCK73, JCKFBR – Gwinnett, Hall, Lumpkin, White, Banks, Barrow, Franklin, Jackson, Oconee, Franklin, Madison, Oglethorpe) effective Tuesday, April 28, 2020 at 7:00am until Tuesday, June 30, 2020 at 11:59pm.
  • Augusta Utilities (AUGN01, AUGN02, AUGN03, AUGC01, AUGC02, AUGC03, AUGSO1, AUGS02, AUGS03 – Richmond) effective Friday, May 15, 2020 at 5:00pm until Monday, June 22, 2020 at 7:00am.

Expired

  • City of Emerson (EMER01, EMER02 – Bartow) effective Sunday, March 22, 2020 at 12:00pm until Saturday, April 11, 2020 at 12:00am.
  • Austell Natural Gas System (AUS50 – Cobb, Douglas) effective Tuesday, March 24, 2020 at 1:00pm until Monday, April 20, 2020 at 8:00am.
  • City of Jesup (JES50 – Wayne) effective Tuesday, March 24, 2020 at 10:00am until Tuesday, April 7, 2020 at 7:00am.
  • City of Warner Robins (WAR90, WAR91, WAR92 – Houston, Twiggs) effective Wednesday, March 25, 2020 at 8:00am until Sunday, April 19, 2020 at 12:00am.
  • Banks County Water Department (BAN01, BAN02 – Banks) effective Friday, April 3, 2020 at 7:00am until Friday, April 17, 2020 at 4:00pm.
  • Satilla Rural EMC (SAT70 – Appling, Bacon, Ware, Jeff Davis, Atkinson, Pierce, Coffee, Wayne, Ben Hill, Brantley, Irwin, Tattnall) effective Monday, April 6, 2020 at 7:00am until Monday, April 20, 2020 at 7:00am.
  • City of Hartwell (HWL50, HWL51, HWL52 – Hart) effective Tuesday, March 31, 2020 at 8:00am until Wednesday, April 22, 2020 at 5:00pm.
  • City of Atlanta Department of Watershed Management (ATL01, ATL02 – Fulton, DeKalb) effective Tuesday, March 24, 2020 at 5:00pm until Sunday, April 26, 2020 at 8:00am.
  • City of Pelham (PHM50, PHM51, PHM52 – Mitchell) effective Thursday, March 5, 2020 at 8:00am until Thursday, April 30, 2020 at 5:00pm.
  • City of Bainbridge (BBG50, BBG51, BBG52, BBG53 – Decatur) effective Wednesday, April 8, 2020 at 4:30pm until Thursday, April 30, 2020 at 12:00pm.
  • Cherokee County Water & Sewerage Authority (CKW01, CKW02 – Cherokee, Pickens, Forsyth) effective Tuesday, March 24, 2020 at 7:00am until Friday, May 1, 2020 at 8:00am.
  • Southern Natural Gas (SNG80 – Carroll, Douglas, Fulton, Cobb, Fayette, Henry) effective Wednesday, April 1, 2020 at 7:00am until Tuesday, May 5, 2020 at 3:24pm.
  • Augusta/Richmond County Government (AUGN01, AUGN02, AUGN03, AUGC01, AUGC02, AUGC03, AUGS01, AUGS02, AUGS03 – Richmond) effective Wednesday, March 18, 2020 at 8:00am until Monday, May 4, 2020 at 8:00am.
  • City of Kingsland (KNG50, KNG51 – Camden) effective Wednesday, March 25, 2020 at 12:01am until Wednesday, May 13, 2020 at 11:59pm.
  • City of Hogansville (HOG50, HOG51, HOG52, HOG53 – Troup) effective Thursday, March 26, 2020 at 9:26am until Tuesday, May 26, 2020 at 12:00am.
  • Fulton County Government Water & Sewer Department (FUL01, FUL02, FUL03 – Fulton) effective Monday, April 6, 2020 at 7:00am until Friday, May 29, 2020 at 3:00pm.
  • Sawnee EMC (SAW71, SAW73, SAW74, SAW74L SAW72L – Forsyth, Dawson, Hall, Cherokee, Gwinnett, Fulton, Lumpkin) effective Monday, May 4, 2020 at 8:00am until Sunday, May 31, 2020 at 11:59pm.
  • Carroll EMC (CRL70 – Carroll, Heard, Polk, Paulding, Haralson, Troup, Floyd) effective Sunday, April 12, 2020 at 7:00pm until Sunday, April 19, 2020 at 7:00am. (Due to weather/storm damage)
  • North GA EMC (NOG70 – Catoosa, Chattooga, Gordon, Murray, Floyd, Walker, Whitfield) effective Monday, April 13, 2020 at 8:00am until Monday, April 20, 2020 at 8:00am. (Due to weather/storm damage)
  • Ellijay Telephone Company (ELJAY1, ELJAY2, ELJAY3, ELJAY4 – Fannin, Gilmer, Pickens, Cherokee) effective Monday, April 13, 2020 at 7:00am until Wednesday, April 15, 2020 at 7:00am. (Due to weather/storm damage)
  • Hart EMC (HRT70 – Hart, Elbert, Franklin, Stephens, Madison, Banks) effective Monday, April 13, 2020 at 4:00am until Monday, April 27, 2020 at 5:00pm. (Due to weather/storm damage)

Extraordinary Circumstances is explained in the Georgia Dig Law – O.C.G.A §25-9-7d. To view information concerning Extraordinary Circumstances during the COVID-19 pandemic, click here.

To view frequently asked questions about Extraordinary Circumstances, click here.

If there are questions, please contact these members directly to inquire about their schedule for catching up.

To declare Extraordinary Circumstances, members must complete the form on the Georgia 811 website here. Questions may also be directed to the Customer Connections Department at customerconnections@georgia811.com or by phone at 770-623-5786.

When a member submits the form to declare Extraordinary Circumstances during normal business hours (Monday to Friday, 7:00 a.m. to 4:30 p.m.), the Extraordinary Circumstance (EC) will be added to the current Georgia 811 List of EC Declarations during the same business day.

When the form is submitted outside of normal business hours, the Extraordinary Circumstance will be added to the Georgia 811 List of EC Declarations no later than 10 a.m. on the next business day.

Georgia 811 reminds excavators that members will be responding to tickets using the 3J code if they have invoked Extraordinary Circumstances. Excavators can check members’ responses to their tickets in PRIS using their 11-digit ticket number at any time.

Updates to this will be sent out and made online at www.Georgia811.com

To view extraordinary circumstances in neighboring states, click the following: Alabama, Florida, North Carolina, South Carolina