Georgia 811 News

Get the latest news and announcements from Georgia 811.

Georgia 811 To Observe Holidays

Duluth, GA – Georgia 811 offices will be closed in observance of the following upcoming holidays. Thursday, November 26, 2020 and Friday, November 27, 2020 in observance of Thanksgiving Thursday, December 24, 2020 and Friday, December 25, 2020 in observance of Christmas Eve and Christmas Day Friday, January 1, 2020 in observance of New Year’s […]

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Georgia 811 Conducting System Maintenance

On Thursday, November 12, 2020, Georgia 811 will be conducting system maintenance between 7:00 PM and 9:00 PM. eRequest may be affected during this time. Users who experience technical difficulties with eRequest are encouraged to submit eRequests after the maintenance window has closed.

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GA811 Conducting System Maintenance

On Monday, Nobember 2, 2020, Georgia 811 will be conducting system maintenance between 6:30 PM and 8:30 PM. eRequest may be affected during this time. Users who experience technical difficulties with eRequest are encouraged to submit eRequests after the maintenance window has closed.

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Extraordinary Circumstances Declared

Duluth, GA – October 29, 2020 – Please be advised the following Georgia 811 members have invoked the use of Positive Response Code 3J (Extraordinary Circumstances) across their service area/areas effective immediately. Last updated on 10/30/2020 at 11:20am. Carroll EMC (CRL70 – Carroll, Heard, Polk, Paulding, Haralson, Troup, Floyd) effective Wednesday, October 28, 2020 at […]

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Ticketing System Update

Thank you to all of Georgia’s safe digging partners for their patience with the ticketing system transition and resulting ticket delivery delays. While delivery was slow for several days, Georgia 811 never stopped transmitting or taking tickets as we transitioned to a new ticketing system. Stakeholders were flexible in accessing their tickets via PRIS during […]

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Ticket Delivery Delays – Resolved

October 22, 2020 Updates   2:00 PM Update: Georgia 811 has been operating normally since before the business day began today. Additionally, all tickets created yesterday, October 21, were delivered within the same business day. We thank you for your patience during this time.     October 20, 2020 Updates 9:00 AM Update: See the […]

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