Online Account Access

What type of online access do you need?

Online Ticket Creation –
 
• Perfect for Professional Contractors who need an account to fully access ticketing features. After training, users will have the following benefits:
  • Full access to create a variety of ticket types: Normal, Emergency, Design, Overhead, Additional Request, and Update
  • No limit to number of submitted tickets
  • Tickets are immediately transmitted to affected member companies
  • Advanced ticket search functionality
• Online Ticket Entry training is REQUIRED prior to account set up. Click the following link to sign up for training: https://www.georgia811.com/index.php/online-ticket-training/ or contact Web Help Desk at webhelpdesk@georgia811.com or 770-476-6050.

 
 
Respond to PRIS / Manage Service Area Map –

• For Georgia 811 facility members who need access to respond to tickets or edit service area maps.
• To request an online member account, please contact our Customer Connections Department at customerconnections@georgia811.com or 770-623.5786.