Who we are. Who we serve. What we do.
Georgia 811 is a nonprofit corporation dedicated to preventing damage to Georgia’s underground utilities and promoting public safety. We function as a communication system, connecting our member utility companies with professional excavators and homeowners who are planning mechanized digging activity such as excavation, tunneling, grading, boring and demolition.
Although it is not required by Georgia law to notify Georgia 811 if a smaller, non-mechanized digging project is planned, we encourage residents to do so to ensure their personal safety and the safety of those around them. These projects can include installing a fence, deck, swing set or mail box; planting trees or landscaping.
This notification system provides Georgia 811 members an opportunity to locate and identify any underground facilities they may have in an area where digging is planned.
Call before you dig. The law protects us all.
Georgia law mandates that, before beginning any mechanized digging or excavation work, you must contact Georgia 811 by calling 811 or 1-800-282-7411 at least 48 hours but no more than 10 working days in advance to have utility lines marked.
Professional excavators can use the Georgia 811 Online Ticketing System to enter and manage locate requests online. If you are not currently trained in using the online ticketing system, visit our online ticket training page for training options.
Our Hours and Holidays
The administrative office of Georgia 811 is open Monday through Friday 8:00 a.m. to 5:00 p.m.
To contact the Georgia 811 administrative office, call 770-623-4332.
Georgia 811’s Contact Center is open Monday through Friday 7:00 a.m. to 6:00 p.m. to take normal locate requests. The contact center is open 24/7 to take damage and emergency locate requests. Call the contact center by dialing 811 or 800-282-7411.
Georgia 811 will be closed for the following holidays:
New Year’s Day – Observed: Friday, January 1, 2021
Birthday of Martin Luther King, Jr. – Observed: Monday, January 18, 2021
Memorial Day – Observed: Monday, May 31, 2021
Independence Day – Observed: Monday, July 5, 2021
Labor Day – Observed: Monday, September 6, 2021
Thanksgiving Day and the following Friday – Observed: Thursday, November 25, 2021 and Friday, November 26, 2021
Christmas Eve – Observed: Thursday, December 23, 2021
Christmas Day – Observed: Friday, December 24, 2021
Any such holiday that falls on a Saturday shall be observed on the preceding Friday. Any such holiday that falls on a Sunday shall be observed on the following Monday. If Christmas Eve falls on a Friday, it shall be observed on the preceding Thursday. If Christmas Eve falls on a Sunday, it shall be observed on the ensuing Tuesday.