
Meghan Rafinski
President & CEO

Brian Gilliam
Executive Vice President of Operations & COO

Rick Bell
Director of Technology

Holly Files
Liaison Director

Megan Estes
Director of Corporate Communications

Shannon Palmiter
Director of Contact Center

Brandon Thornhill
Accounting Director

Greg Abernathy
Senior Business Intelligence Analyst

Becky Kinsey
Liaison Manager

Michael Bell
Liaison Manager

Terry McLaurin
Liaison Manager

O’tania Jenkins
Liaison Manager

Brendan Cote
Liaison Manager

Brian Crews
Content & Production Manager

Fiona Bowen
Communications Specialist

Maria Copeland
Education Administrator

Michelle Madding
Customer Connections Supervisor

Melissa Kimsey
Senior Customer Connections Coordinator

Salie Johnson
Customer Connections Coordinator

Christina Hix
Customer Connections Coordinator

Scott Blair
Contact Center Supervisor

Jessica Baker
Contact Center Supervisor

Tieahs Anderson
Contact Center Supervisor

Melinda Butler
Senior Contact Center Specialist

Piper Harvey
Senior Contact Center Specialist/Trainer

Chekeya Diggs
Senior Contact Center Specialist

Maxine Recio
Web Services Supervisor

Whitney McClain
Training and Support Analyst

Dawn Askey
Senior Web Services Representative

Dawn Kelly
Accounting Assistant

Meagan Dowdin
Accounting Assistant

Jennifer McIntyre
Administrative Assistant

Brad Marshall
Business Analyst

April Uran
Client Services Manager

Jenna Stepp
Infrastructure/O365 Engineer