Member Resources

Member Support
Customer Connections Department
Member Positive Response
Link To Portal
Password Reset Instructions
Member Response Instructions (PRIS)
PRIS Codes
Mobile PRIS App
Download Mobile App (coming soon)
Mobile App Instructions (coming soon)
PRIS Codes
Service Area Map Management
Service Area Editor Disclaimer
Link To Service Area Editor
Service Area Map Instructions

The information provided in this section covers the new upcoming Georgia 811 Online Ticketing System. For information about the current system, EDEN, you may click here or visit this page. For information regarding Positive Response (PRIS), click here.

Welcome to the Georgia 811 Member Resources page.

This section of our website provides helpful information that you will need as a Georgia 811 member to respond to Positive Response (PRIS) and manage your Service Area Map(s).
Georgia 811 appreciates your ongoing support of our important mission. We share your commitment to ensure the safety of your communities, customers, and employees. At the same time, we will continue to work hard to provide the most efficient locate request network possible.
If you are a member who also creates tickets online, please click here for our Online Ticket Resource page.