Member Resources
Member Support
Customer Connections Department
Member Positive Response
Link To Portal
Password Reset Instructions
Member Response Instructions (PRIS)
Member Response Video Tutorial
PRIS Codes
Explanation of System Responses
Responding To Large Projects (PowerPoint)
Mobile PRIS App
Georgia 811 Mobile App
Mobile App Instructions
PRIS Codes
Explanation of System Responses
Service Area Map Management
Service Area Editor Tutorials
Service Area Editor Disclaimer
Link To Service Area Editor
Service Area Map Instructions
Service Area Map File Upload Criteria
Member Ticket Delivery
Ticket Delivery Resources
Member Reporting – ThoughtSpot
ThoughtSpot Account & Training Information
ThoughtSpot Login Page
Membership PDF Documents
2023 Billing Explanation
A Letter From Our President & CEO
Georgia 811 Bylaws
Other Helpful Links
GUFPA – Georgia’s Dig Law
APWA Color Codes
Locate Contractors
Locate Request Management Options
Find Your Georgia 811 Liaison Manager
Training & Education
Customer Connections Department
Member Positive Response
Link To Portal
Password Reset Instructions
Member Response Instructions (PRIS)
Member Response Video Tutorial
PRIS Codes
Explanation of System Responses
Responding To Large Projects (PowerPoint)
Mobile PRIS App
Georgia 811 Mobile App
Mobile App Instructions
PRIS Codes
Explanation of System Responses
Service Area Map Management
Service Area Editor Tutorials
Service Area Editor Disclaimer
Link To Service Area Editor
Service Area Map Instructions
Service Area Map File Upload Criteria
Member Ticket Delivery
Ticket Delivery Resources
Member Reporting – ThoughtSpot
ThoughtSpot Account & Training Information
ThoughtSpot Login Page
Membership PDF Documents
2023 Billing Explanation
A Letter From Our President & CEO
Georgia 811 Bylaws
Other Helpful Links
GUFPA – Georgia’s Dig Law
APWA Color Codes
Locate Contractors
Locate Request Management Options
Find Your Georgia 811 Liaison Manager
Training & Education
Welcome to the Georgia 811 Member Resources page.
This section of our website provides information that you, as a Georgia 811 Member, will find helpful to respond to Positive Response (PRIS) and manage your Service Area Map(s).
Georgia 811 appreciates your ongoing support of our important mission. We share your commitment to ensure the safety of your communities, customers, and employees. At the same time, we will continue to work hard to provide the most efficient locate request network possible.
Georgia 811 Member Training
Georgia 811 provides members with a free online self-paced training course. The topics included are:
- Introduction to Georgia 811 Membership
- Membership Information
- Member Contact & Delivery Information
- Positive Response Information System (PRIS)
- Service Area Map Management
- Locating Facilities
- Member Reporting – ThoughtSpot
Once you have completed the training, you will receive a Certificate of Completion.
To Access Training
- Visit https://learning.georgia811.com
- Log in:
- If you have previously taken a Georgia 811 online course, you will already have a username and password for the site.
- For members who have never accessed the Coursettra site, it is recommended that you first allow emails from the sender mail@4iqidentity.com.
- Select “Create one” next to “No account” on the Login Screen.
- Fill out the form to create a username and password. (Note: Select Georgia 811 in the “Who are you training with?” drop down.)
- After signing up you will be sent a verification email with a code. The system will prompt you for this code. When looking for your verification email, please make sure to check your spam folder. If you still do not receive the verification email, please contact Customer Connections at customerconnections@Georgia811.com.
- The system will then ask you to set up a profile.
- After logging in, select BROWSE at the top of the page.
- Click on GEORGIA 811 MEMBER TRAINING.
- Click on REGISTER, REGISTER, START NOW, and then START.
- Click PLAY and you are ready to learn!