Excavator Training – Georgia 811 Online Ticketing System

 
Georgia 811 Online Ticket Creation Training is for Professional Excavators wanting access to our Ticketing System which enables excavators to create, manage and edit tickets, as well as view Ticket Responses (PRIS).
 
Trained Online Ticket Creation Users enjoy the following benefits:

We currently offer the following method for training:

  1. Easy Self-Paced Training – Learn at your own pace with our full online course available 24/7:  
    • Approximately one hour to complete
    • Existing EDEN users are welcomed and encouraged to take the course to learn more about the new ticketing system
    • Begin submitting tickets within one business day after completing training
    • Receive a Georgia 811 Online Ticket Creation Certification upon completion
    • When signing up for this training, please also check with your internal IT personnel to ensure that the following addresses are white-listed on your computer: https://app.coursettra.com/portal/login and mail@4iqidentity.com.

     

    Click Here To Start Training

     
  2. Traditional Webinar – One-hour webinar offered twice a week Monday through Friday:  
    • Approximately one hour to complete
    • Live instructor available to answer real-time questions
    • Begin submitting tickets within one business day after completing training
    • Receive a Georgia 811 Online Ticket Creation Certification upon completion

 
Click on one of the following dates to register for that webinar:
 

February 16th
10:00am Webinar
February 18th
10:00am Webinar
February 23rd
10:00am Webinar
February 25th
10:00am Webinar

 

 
March 16th
10:00am Webinar
March 18th
10:00am Webinar
March 23rd
10:00am Webinar
March 25th
10:00am Webinar

 
March 30th
10:00am Webinar

 
 
There are also additional resources available to enhance your ticket creation knowledge: