Intermittent Phone Issues

The Georgia 811 phone system is experiencing intermittent technical issues. Callers are advised to call back if they are not connected to a Customer Service Representative. Excavators may also go online to submit a single-address eRequest, or if they have a username and password, they are encouraged to submit an online ticket here.

We believe the issue will be resolved quickly. Callers can view the Systems Availability Dashboard for updates.