Georgia 811 Experiencing System Downtime

Update – 6:35 p.m.

Services will be intermittently unavailable this evening between 8:00 p.m. and 9:00 p.m. as we finish restoring all systems.

11:00 a.m.

We are aware that Georgia 811’s ticketing system, GeoCall, was experiencing technical issues earlier this morning from 3:30 a.m. until 10:30 a.m. due to an issue with Microsoft Azure.

Currently eRequest and GeoCall are functioning, but users may experience systems working slower than normal.

We anticipate systems being down from 5:00 p.m. to 6:00 p.m. this evening, Saturday, September 16, as we work to restore all systems to full capacity. If the time frame is altered, we will update this announcement.