Ticketing System Update

Thank you to all of Georgia’s safe digging partners for their patience with the ticketing system transition and resulting ticket delivery delays. While delivery was slow for several days, Georgia 811 never stopped transmitting or taking tickets as we transitioned to a new ticketing system. Stakeholders were flexible in accessing their tickets via PRIS during this time, and we thank everyone for their cooperation. Georgia 811’s stakeholders truly worked to keep Georgia safe and connected and we look forward to the future of the new ticketing system now that technical issues have been resolved.

Here are a few updates as of Thursday, October 22, 2020.

  • Georgia 811’s Ticketing System has been under normal operations beginning Thursday, October 22, 2020.
  • Tickets created yesterday, Wednesday, October 21, were delivered during yesterday’s business hours.
  • Late notices have not been sent since the transition to the new system on Thursday, October 15. Beginning Monday, October 26, normal noon late notices will again be delivered.
  • The Extraordinary Circumstances declared on behalf of Georgia 811’s membership will expire at the start of business on Monday, October 26.