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Excavator Resources – Mapping: Intersection


 
Contact/Technical Support
 
Web Help Desk
 
 
Ticket Creation (Untrained Users)
 
eRequest – Single Address Ticket Creation
 
Update Ticket
 
 
Ticket Status
 
View Ticket Responses (PRIS)
 
Member Response
 
What Do The Markings Mean?
 
 
Ticket Creation Training
 
Georgia 811 Online Ticket Creation Training
 
 
Georgia 811 Online Ticketing System – Ticket Creation (Trained Users)
 
Normal
 
Emergency
 
Design
 
Overhead
 
Multiple Tickets, Copy, Cancel
 
Search Tickets
 
Update
 
Additional Request
 
Mapping – Single Address
 
Mapping – Intersection
 
Mapping – Address Not On Map
 
Mapping – Multiple Addresses
 
Mapping – Along A Street Or R/O/W
 
Mapping – Map Tools
 
 
Web Ticket Guidelines
 
Work Types
 
Ticket Size Policy
 
Sufficient Particularity
 
 
Mobile App
 
Georgia 811 Mobile App
 


 

 
A single ticket may include an intersection – not to exceed 200ft in any direction of the intersection. If you need to request additional footage to be located, a separate ticket must be issued for each road. For more information, visit: https://www.georgia811.com/index.php/locate-request-size-policy/


 

  1. Address:
    • DO NOT enter an address number.
    • Enter the street name.
    • Next, enter the street type. (I.e. Road, Lane, Street, Drive, etc.)
       
  2. Cross Street:
    • Enter the name of the cross street (intersecting street) along with the street type.
       
  3. Locate Instructions:
    • Enter the Locate Instructions for the intersection not to exceed 200ft in any direction.
      • Describe the area where work will take place with Sufficient Particularity using concise locate instructions.
         
        Note: Include all information pertaining to locating into this field, i.e. Boring information, lot numbers, multiple addresses, etc.
         
        Note: The locate instructions must be in sync with the Work Type and Work Information Questions.
         
        Example: If the work type is to install a water service line, the locate instructions should be to locate from the street to the building, not just the right of way.
         
  4. Map/Search Results:
    • Select Use Ticket to search for a location using the ticket information entered. (The Search Results will list options for the Exact Street, Bing Results, Street Begins With and Similar Streets.)
    • Select the intersection that the work will be on by choosing:
      • Bing Intersection
         
        Note: The map will highlight the selected road.
         
    • Use the Draw Circle, Draw Point, Draw Line or Draw Polygon tools to select the dig site – making sure to cover the entire area that needs to be located.
       
      Use Selection – Draws a circle, at the selected point, using a 200ft radius.