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Excavator Resources – Search Tickets


 
Contact/Technical Support
 
Web Help Desk
 
 
Ticket Creation (Untrained Users)
 
eRequest – Single Address Ticket Creation
 
Update Ticket
 
 
Ticket Status
 
View Ticket Responses (PRIS)
 
Member Response
 
What Do The Markings Mean?
 
 
Ticket Creation Training
 
Georgia 811 Online Ticket Creation Training
 
 
Georgia 811 Online Ticketing System – Ticket Creation (Trained Users)
 
Normal
 
Emergency
 
Design
 
Overhead
 
Multiple Tickets, Copy, Cancel
 
Search Tickets
 
Update
 
Additional Request
 
Mapping – Single Address
 
Mapping – Intersection
 
Mapping – Address Not On Map
 
Mapping – Multiple Addresses
 
Mapping – Along A Street Or R/O/W
 
Mapping – Map Tools
 
 
Web Ticket Guidelines
 
Work Types
 
Ticket Size Policy
 
Sufficient Particularity
 
 
Mobile App
 
Georgia 811 Mobile App
 


 

 

 
The Search Tickets menu allows excavators to do more complex searches with or without a ticket number.


 
At the top left corner of the page, click on “Search Tickets” to open the ticket search menu.

  1. Search:
    • You may perform a search by:
      • Ticket Number
      • Date Range
      • County
      • City
      • Work Date (Legal On date)
      • Company
      • Addr/Str (Street Number and Street Name)
      • Cross Street
      • Phone (Excavator Phone Number)
    • Select and double click on a row from the ticket results list to view corresponding ticket information.