Excavator Resources – Search Tickets

Contact/Technical Support
Web Help Desk
Ticket Creation (Untrained Users)
eRequest – Single Address Ticket Creation
Update Ticket
Ticket Status
View Ticket Responses (PRIS)
Member Response
What Do The Markings Mean?
Ticket Creation Training
Georgia 811 Online Ticket Creation Training
Georgia 811 Online Ticketing System – Ticket Creation (Trained Users)
Multiple Tickets, Copy, Cancel
Search Tickets
Additional Request
Mapping – Single Address
Mapping – Intersection
Mapping – Address Not On Map
Mapping – Multiple Addresses
Mapping – Along A Street Or R/O/W
Mapping – Map Tools
Web Ticket Guidelines
Work Types
Ticket Size Policy
Sufficient Particularity
Mobile App
Georgia 811 Mobile App



The Search Tickets menu allows excavators to do more complex searches with or without a ticket number.

At the top left corner of the page, click on “Search Tickets” to open the ticket search menu.

  1. Search:
    • You may perform a search by:
      • Ticket Number
      • Date Range
      • County
      • City
      • Work Date (Legal On date)
      • Company
      • Addr/Str (Street Number and Street Name)
      • Cross Street
      • Phone (Excavator Phone Number)
    • Select and double click on a row from the ticket results list to view corresponding ticket information.