The videos below feature functions that are available in the Georgia 811 Online Ticketing System. Click on the links in the left-hand column to view additional information about each training topic. Excavators need to take a short training to receive a username and password for the system. Training information can be found here.
 

Ticket Creation How to submit an Emergency Notification How to submit an Overhead ticket Members Member Ticket Response Service Area Map Editor Service Area Map Editor: Upload and Download

Ticket Actions How to Search Tickets (Advanced) How to Search Tickets (Without Signing In) How to do an Additional Request How to Update a ticket How to Cancel a ticket Ticket Responses Web Ticket Guidelines Ticket Size Policy Explained Sufficient Particularity Explained Locate Instructions Mobile App How to Respond to a Ticket