Excavator Resources – Online Ticket Training Video Library
<< Resources Home
Contact/Technical Support
Contact Us
Video Library
FAQs
Online Ticket Creation Training Manual
eRequest Tutorial
eRequest
Single Address Ticket Creation
Update Ticket
Ticket Renewal
View Ticket Responses (PRIS)
Check Ticket Status
View Member Response
Response Codes
What Do The Markings Mean?
Mobile App
Georgia 811 Mobile App
ONLINE TICKETING SYSTEM
Training
Register For Online Ticket Creation Training
Ticket Creation
Normal
Emergency
Backup to an Emergency Notification
Design
Overhead
Multiple Tickets, Copy, Cancel
Search Tickets
Update
Additional Request
Mapping – Single Address
Mapping – Intersection
Mapping – Address Not On Map
Mapping – Multiple Addresses
Mapping – Along A Street Or R/O/W
Mapping – Map Tools
Web Ticket Guidelines
Work Types
Ticket Size Policy
Sufficient Particularity
Ticket Actions in the Portal
Contact/Technical Support
Contact Us
Video Library
FAQs
Online Ticket Creation Training Manual
eRequest Tutorial
eRequest
Single Address Ticket Creation
Update Ticket
Ticket Renewal
View Ticket Responses (PRIS)
Check Ticket Status
View Member Response
Response Codes
What Do The Markings Mean?
Mobile App
Georgia 811 Mobile App
ONLINE TICKETING SYSTEM
Training
Register For Online Ticket Creation Training
Ticket Creation
Normal
Emergency
Backup to an Emergency Notification
Design
Overhead
Multiple Tickets, Copy, Cancel
Search Tickets
Update
Additional Request
Mapping – Single Address
Mapping – Intersection
Mapping – Address Not On Map
Mapping – Multiple Addresses
Mapping – Along A Street Or R/O/W
Mapping – Map Tools
Web Ticket Guidelines
Work Types
Ticket Size Policy
Sufficient Particularity
Ticket Actions in the Portal
<< Resources Home
Contact/Technical Support
Contact Us
Video Library
FAQs
Online Ticket Creation Training Manual
eRequest Tutorial
eRequest
Single Address Ticket Creation
Update Ticket
Ticket Renewal
View Ticket Responses (PRIS)
Check Ticket Status
View Member Response
Response Codes
What Do The Markings Mean?
Mobile App
Georgia 811 Mobile App
ONLINE TICKETING SYSTEM
Training
Register For Online Ticket Creation Training
Ticket Creation
Normal
Emergency
Backup to an Emergency Notification
Design
Overhead
Multiple Tickets, Copy, Cancel
Search Tickets
Update
Additional Request
Mapping – Single Address
Mapping – Intersection
Mapping – Address Not On Map
Mapping – Multiple Addresses
Mapping – Along A Street Or R/O/W
Mapping – Map Tools
Web Ticket Guidelines
Work Types
Ticket Size Policy
Sufficient Particularity
Ticket Actions in the Portal
Contact/Technical Support
Contact Us
Video Library
FAQs
Online Ticket Creation Training Manual
eRequest Tutorial
eRequest
Single Address Ticket Creation
Update Ticket
Ticket Renewal
View Ticket Responses (PRIS)
Check Ticket Status
View Member Response
Response Codes
What Do The Markings Mean?
Mobile App
Georgia 811 Mobile App
ONLINE TICKETING SYSTEM
Training
Register For Online Ticket Creation Training
Ticket Creation
Normal
Emergency
Backup to an Emergency Notification
Design
Overhead
Multiple Tickets, Copy, Cancel
Search Tickets
Update
Additional Request
Mapping – Single Address
Mapping – Intersection
Mapping – Address Not On Map
Mapping – Multiple Addresses
Mapping – Along A Street Or R/O/W
Mapping – Map Tools
Web Ticket Guidelines
Work Types
Ticket Size Policy
Sufficient Particularity
Ticket Actions in the Portal
The videos below feature functions that are available in the Georgia 811 Online Ticketing System. Click on the links in the left-hand column to view additional information about each training topic. Excavators need to take a short training to receive a username and password for the system. Training information can be found here.
Ticket Creation
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Ticket Actions
Web Ticket Guidelines Mobile App
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