Excavator Resources – Online Ticket Training Video Library

The videos below feature functions that are available in the Georgia 811 Online Ticketing System. Click on the links in the left-hand column to view additional information about each training topic. Excavators need to take a short training to receive a username and password for the system. Training information can be found here.

Ticket Creation



Ticket Actions

Web Ticket Guidelines

Mobile App

Additional Resources

The videos below detail ticket actions that can be taken without logging in to the online ticketing system. The eRequest system is designed for single address tickets and is perfect for nonprofessional excavators such as homeowners. Without logging in to the ticketing system, excavators can also update tickets and view member responses on tickets.