Excavator Resources – Contact Information

The Contact Center is available for help with: Reporting a Damage, Online Ticket Creation (eRequest and Web), Training, Trouble Shooting, Mobile App, Submitting a Large Project request and Submitting tickets by phone:

Contact Center:
Hours: Monday through Friday from 7:00 A.M. to 6:00 P.M.
Emergency Tickets and Damage Notifications: Available 24/7
Email: helpdesk@georgia811.com
Phone: (770)623-4344, 811 or 1-800-282-7411

Member Services can assist with all Member related issues such as: Member Sign Up, Service Area Management, Responding to PRIS, Updating/Changing User or Company Information:

Member Services:
Hours: Monday through Friday from 7:00 A.M. to 4:00 P.M.
Email: MemberServices@Georgia811.com
Phone: (770)623-5786

The Georgia 811 liaison managers are dedicated to educating our members, excavators and the general public about the importance of safe digging and excavation under Georgia law. Liaisons are assigned to specific geographic areas of the state:

To view the contact information of the liaison in your area, Click Here.